Cookie Policy

We use the following cookies:

Strictly necessary cookies: These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website.

Analytical/performance cookies: They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies: These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Targeting cookies: These cookies record your visit to our website, the pages you have visited and the links you have followed. We may also share this information with third parties for this purpose.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Name Service Purpose
__zlcmid ZendDesk Live chat widget (ZopIM)
_hijd, _ga, _fbp GuestLine These are cookies from our Booking Reservation system, Guestline. These allow us to track how you use our website to make reservation in-order for us to improve the service we offer in the future.
_fbp, fr, wd, sb FaceBook Advertisement re-targeting for those people who have already visited our website.
_utma,_utmb, _utmc, _utmz Google Analytics Allows us to know what pages, content and activity a user has visited. We track this data to improve usability of our website.
_hjid Hotjar Allows us to generate statistical data on visitors use our website. We track this data to improve usability of our website.
wordpress_test_cookie WordPress Checks if Cookies are enabled
wordpress_, wfvt_, wordpress_logged_in_, wordpress_test_cookie, wp-settings-1, wp-settings-time-1 WordPress WordPress uses cookies to verify who you are. There are cookies for logged in users and for commenters. The wordpress_test_cookie is used to test whether or not the browser has cookies enabled

Please note that third parties (including, for example, providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

Except for essential cookies, all cookies will expire after you close your browser.