Are you ready for your next adventure, well this may be your golden opportunity!
Our Concierge team is committed to delivering exemplary service to our guests, working with honesty, Integrity and passion every day. If you are committed to always bringing your best self to work and you will take pride in providing exceptional service to our guests, then we want to hear from you.
Raithwaite Sandsend is a spectacular estate, with a unique hotel, restaurant and bar, and a spa. We also have really exciting expansion plans over the next few years, with extra cottages, lodges and apartments planned.
We have recently won a Hotel Catey award for The Most Sustainable Hotel of the Year 2021. We focus on sustainability throughout the hotel, with all the ingredients that we use having a story to tell.
Key duties will include:
- Offering a warm, friendly welcome
- Supporting a smooth check in and check out service for all our guests. Opening doors, delivering luggage to rooms
- Run errands for guests as requested, ensuring no problem is too big or small
- Build solid relationships with our guests, enabling you to anticipate their needs and going above and beyond to exceed them
- Be an information centre for our guests, promoting internal facilities and helping them to understand what is going on in the local area of interest
Driver preferred as required to drive company vehicle on site, providing a shuttle service between our two hotels buildings.
The role of concierge requires a unique skill set in order to provide exemplary service to our guests and for those that wish to, there is an opportunity to work towards membership nomination to the prestigious Golden Keys (Les Clefs d’Or Society)
Benefits of working at Raithwaite
- Minimum pay has increased to £9.50 per hour (this includes all ages)
- Pay rises (up to £11 per hour) are not subject to promotions but rather a result of doing better and excelling in the role
- All roles receive equal proportion of tips
- One hotel, one family, one team
- Employees get 50% discount at the hotel
- Friends and family get 25% discount at the hotel
- Referral Scheme, potential to earn £100 with every recommendation
- If you feel you can offer extraordinary service in our luxury surroundings, please get in touch and tell us how!
For an informal chat call Hayley Mcintyre - HR Officer, on 01947 894041 or send us through a copy of your CV today. We will be reviewing applications on an ongoing basis and if successful, will arrange an interview at the earliest opportunity. Apply today! Due to high volume of applications, if you do not hear back within 10 days, on this occasion your application has been unsuccessful. Travel to and from Raithwaite Sandsend is essential
Vacancy Details
- Job Type: Permanent
- Job Hours: 40 Hours
- Salary: £9.50-£11 per hour
Benefits
- Minimum pay has increased to £9.50 per hour (this includes all ages)
- Pay rises (up to £11 per hour) are not subject to promotions but rather a result of doing better and excelling in the role
- All roles receive equal proportion of tips
- One hotel, one family, one team
- Employees get 50% discount at the hotel
- Friends and family get 25% discount at the hotel
- Referral Scheme, potential to earn £100 with every recommendation
Expected start date
- ASAP
